Privacy Policy
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1. Data protection at a glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
The processing of data on this website is carried out by the website operator. You can find their contact details in the website's legal notice.
How do we collect your data?
Your data is collected, for one thing, by you providing it to us. This could include, for example, data that you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you access our website.
What do we use your data for?
Part of the data is collected to ensure the flawless provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time regarding this and other data protection issues at the address provided in the imprint. Furthermore, you have the right to complain to the relevant supervisory authority.
Furthermore, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Further details can be found in the privacy policy under „Right to restriction of processing“.
Analysis tools and third-party tools
When you visit our website, your browsing behaviour can be statistically analysed. This is primarily done using cookies and so-called analysis programmes. The analysis of your browsing behaviour is usually anonymous; your browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.
You may object to this analysis. We will inform you of the possibilities to object in this privacy policy.
2. General information and mandatory disclosures
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
By using this website, various personal data are collected. Personal data are data with which you can be personally identified. The present data protection declaration explains which data we collect and what we use them for. It also explains how and for what purpose this happens.
Please note that data transmission over the internet (e.g. during email communication) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Notice of responsible party
The controller responsible for data processing on this website is:
Marcel Remus Real Estate, Founder: Marcel Remus, Cami de Genova 4, 07014 Palma de Mallorca, Spain
Telephone: (+34) 971 450019
E-mail: info@marcelremus.com
Controller The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent already given at any time. A formless notification via email to us is sufficient for this. The lawfulness of the data processing carried out up to the revocation shall remain unaffected by the revocation.
Right to object in special cases and to direct marketing (Art. 21 GDPR)
If the data processing is based on Article 6(1)(e) or (f) GDPR, you have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims (objection pursuant to Article 21(1) GDPR).
Where your personal data is processed for direct marketing purposes, you have the right to object to the processing of your personal data for such marketing at any time; this also applies to profiling, insofar as it is related to direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes (objection pursuant to Art. 21 para. 2 GDPR).
Right of complaint to the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to complain shall be without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we automatically process based on your consent or in fulfilment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.
SSL- or TLS encryption
This page uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries, that you send to us as the website operator. You can recognise an encrypted connection by the fact that the browser's address bar changes from “http://” to “https://” and by the padlock symbol in your browser bar.
If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Information, blocking, deletion, and correction
You have the right at any time, within the framework of the applicable legal provisions, for free information about your stored personal data, its origin and recipients and the purpose of data processing, and if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time about this, as well as about further questions on the subject of personal data, at the address indicated in the imprint.
Right to restriction of processing
You have the right to request the restriction of processing of your personal data. You can contact us at any time for this purpose at the address provided in the imprint. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we generally require time to verify this. For the duration of the check, you have the right to request a restriction on the processing of your personal data.
- If the processing of your personal data was / is unlawful, you can request the restriction of data processing instead of its erasure.
- If we no longer require your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may only be processed – apart from its storage – with your consent, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the European Union or of a Member State.
Objection to advertising emails
The use of contact details published in accordance with the imprint obligation for sending unsolicited advertising and informational materials is hereby contradicted. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example via spam e-mails.
3. Data collection on our website
Biscuits
The website uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set up your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are necessary for the electronic communication process or to provide certain functions desired by you (e.g. shopping basket function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Server request time
- IP address
A merge of this data with other data sources will not be performed.
The processing of this data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of its website – to achieve this, server log files must be recorded.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.
The processing of data entered into the contact form therefore takes place exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time. An informal notification via email to us will suffice. The lawfulness of data processing carried out up to the point of revocation shall remain unaffected by the revocation.
The data you enter into the contact form will remain with us until you request its deletion, withdraw your consent for storage, or the purpose for data storage ceases to apply (e.g. after your request has been fully processed). Mandatory legal provisions – particularly retention periods – remain unaffected.
4. Social Media
Facebook Plug-ins (Like & Share Buttons)
On our pages, plugins of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. You can recognise the Facebook plugins by the Facebook logo or the „Like button“ on our page. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. This allows Facebook to receive information that you have visited our site with your IP address. If you click the Facebook „Like“ button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Please note that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. You can find more information on this in Facebook's privacy policy at: https://www.facebook.com/privacy/explanation.
If you do not want Facebook to be able to allocate the visit to our pages to your Facebook user account, please log out of your Facebook user account.
The use of Facebook plugins is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in maximum visibility on social media.
Facebook Pixel
Within our online service, on the basis of our legitimate interests in the analysis, optimisation and commercial operation of our online service, and for these purposes, the so-called „Facebook Pixel“ of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland („Facebook“), is used. Facebook is certified under the Privacy Shield Agreement and thereby provides a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status;=Active). With the help of the Facebook Pixel, Facebook is able to identify visitors to our online service as a target audience for the display of adverts (so-called „Facebook Ads“). We use the Facebook Pixel to ensure that the Facebook Ads we place are shown only to those Facebook users who have already shown an interest in our online service or who exhibit certain characteristics (e.g. interests in specific topics or products, determined on the basis of the webpages visited) which we transmit to Facebook (so-called „Custom Audiences“). With the help of the Facebook Pixel, we aim to ensure that our Facebook adverts match users„ potential interests and do not come across as intrusive. With the help of the Facebook Pixel, we can also track the effectiveness of Facebook adverts for statistical and market research purposes, by seeing whether users, after clicking on a Facebook advert are redirected to our website (known as a “conversion„). The Facebook Pixel is embedded directly by Facebook when our websites and may store a so-called cookie – i.e. a small file – on users“ devices. If users subsequently log in to Facebook or visit Facebook whilst logged in, their visit to our online service is recorded in their profile. The data collected about users is anonymous to us; it therefore does not allow us to draw any conclusions about the users„ identities. However, the data is stored and processed by Facebook, meaning a link to the respective user profile is possible and the data may be used by Facebook as well as for its own market research and advertising purposes. Should we transmit data to Facebook for matching purposes, this data is encrypted locally in the browser and only then sent to Facebook via a secure HTTPS connection. This is done solely for the purpose of matching the data with data that is likewise encrypted by Facebook. Furthermore, when using the Facebook Pixel, we utilise the additional “advanced matching„ feature. In this process, data such as telephone numbers, email addresses or Facebook IDs of users are transmitted (in encrypted form) to Facebook for the creation of target groups (“Custom Audiences„ or “Lookalike Audiences”). Further information on ‘extended matching’: https://www.facebook.com/business/help/611774685654668Sie can opt out of the use of cookies used for audience measurement and advertising purposes via the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org/) and, in addition, via the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).
5. Analysis Tools and Advertising
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses „cookies“. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.
IP anonymisation
We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent the storage of cookies by adjusting your browser software settings; however, we would like to point out that in this case, you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data on future visits to this website: Disable Google Analytics.
You can find more information on how user data is handled by Google Analytics in Google's Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order processing
We have entered into a data processing agreement with Google and are fully implementing the strict requirements of the German data protection authorities for the use of Google Analytics.
Demographic information in Google Analytics
This website uses the “demographics and interests” function of Google Analytics. This allows the creation of reports that include information on the age, gender and interests of site visitors. This data comes from Google's interest-based advertising and from third-party visitor data. This data cannot be attributed to any specific individual. You can deactivate this function at any time via the Ad Settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.
Google AdSense
This website uses Google AdSense, a service for including advertising from Google Inc. („Google“). The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google AdSense uses so-called „cookies“, text files that are stored on your computer and that enable an analysis of the use of the website. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be analysed.
The information generated by cookies and web beacons regarding your use of this website (including your IP address) and the delivery of advertising formats will be transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not associate your IP address with any other data stored by you.
The storage of AdSense cookies is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both their web offering and their advertising.
You can prevent the installation of cookies by adjusting your browser software settings; however, we would like to point out that in this case, you may not be able to use all functions of this website in full. By using this website, you agree to the processing of data collected about you by Google in the manner described above and for the purpose named above.
Google Analytics Remarketing
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This function allows the advertising target groups created with Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been tailored to you based on your previous usage and browsing behaviour on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).
If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. This way, the same personalised advertising messages can be shown on any device on which you are logged into your Google Account.
To support this functionality, Google Analytics captures Google-authenticated IDs of users which are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising.
You can permanently opt out of cross-device remarketing/targeting by turning off personalised ads in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.
The summary of the data collected in your Google Account is based exclusively on your consent, which you can give or withdraw with Google (Art. 6(1)(a) GDPR). For data collection processes that are not merged in your Google Account (e.g. because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6(1)(f) GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.
Further information and the data protection regulations can be found in Google's data protection declaration at: https://www.google.com/policies/technologies/ads/.
Google Ads and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising programme from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser stores on the user's computer. These cookies expire after 30 days and are not used for the personal identification of users. If a user visits specific pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a unique cookie. The cookies cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. Customers will see the total number of users who have clicked on their advertisement and have been redirected to a page with a conversion tracking tag. However, they will not receive any information that can personally identify users. If you do not wish to participate in tracking, you can object to this use by easily disabling the Google Conversion Tracking cookie in your user settings via your internet browser. You will then not be included in the conversion tracking statistics.
The storage of “conversion cookies” and the use of this tracking tool are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise its web offering and its advertising.
For more information on Google AdWords and Google Conversion Tracking, please see Google's Privacy Policy: https://www.google.de/policies/privacy/.
You can set your browser to inform you about the placement of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. The functionality of this website may be restricted when cookies are disabled.
Google Optimise
Our website also uses Google Optimize. Google Optimize analyses the use of different versions of our website and helps us to improve user-friendliness according to the behaviour of our users on the website. Google Optimize is a tool integrated into Google Analytics. Google Tag Manager is also a product from Google that allows us to manage website tags via an interface. The Tag Manager is a cookieless domain and does not collect personal data. The tool ensures the triggering of other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. If you do not wish to receive interest-based advertising, you can disable the use of cookies by Google for these purposes by visiting the page www.google.com/settings/ads/plugin.
Mouseflow
This website uses Mouseflow, a web analytics tool provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to capture randomly selected individual visits (with anonymised IP address only). This creates a log of mouse movements, mouse clicks and keyboard interactions, with the aim of reproducing individual visits to this website on a random basis as so-called session replays, as well as evaluating them in the form of so-called heatmaps, and deriving potential improvements for this website from them. The data captured by Mouseflow is not personal data and is not passed on to third parties. The storage and processing of the captured data takes place within the EU. If you do not wish to be captured by Mouseflow, you can object to this on all websites that use Mouseflow via the following link: https://mouseflow.de/opt-out/.
6. Plugins and Tools
YouTube
Our website uses plugins from the YouTube website, operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our pages equipped with a YouTube plugin, a connection is made to YouTube's servers. In doing so, the YouTube server is informed of which of our pages you have visited.
Furthermore, YouTube can store various cookies on your device. With the help of these cookies, YouTube can obtain information about visitors to our website. This information is used, among other things, to record video statistics, improve user-friendliness, and prevent fraud attempts. The cookies will remain on your device until you delete them.
When you are logged into your YouTube account, you allow YouTube to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is for the purpose of presenting our online services in an engaging way. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
For further information on how user data is handled, please refer to YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.
Adobe Typekit Web Fonts
Our website uses web fonts from Adobe Typekit for a consistent display of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).
When you visit our pages, your browser downloads the necessary fonts directly from Adobe to display them correctly on your device. In doing so, your browser establishes a connection to Adobe's servers in the USA. This informs Adobe that our website has been accessed via your IP address. According to Adobe, no cookies are stored when the fonts are provided.
Adobe has EU-US Privacy Shield certification. The Privacy Shield is an agreement between the United States of America and the European Union designed to ensure compliance with European data protection standards. Further information can be found at: https://www.adobe.com/de/privacy/eudatatransfers.html.
The use of Adobe Typekit web fonts is required to ensure a consistent typography on our website. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
Further information about Adobe Typekit web fonts is available at: https://www.adobe.com/de/privacy/policies/typekit.html.
You can find Adobe's privacy policy at: https://www.adobe.com/de/privacy/policy.html
Google Maps
This page uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps features, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer.
The use of Google Maps is for the purpose of presenting our online services in an appealing way and for the easy location of the places specified by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
For more information on how user data is handled, please see Google's Privacy Policy: https://www.google.de/intl/de/policies/privacy/.